Do you need some help with your WordPress installation? There are many services that can help you with the issue. We’ll show you what services are free to use and how to take advantage of them. Where should I go for WordPress website Support?
The official forum of WordPress support
The official WordPress Support Forums is a resource for all WordPress administrators. They have organized categories that include installation, troubleshooting, and multisite setups. This can help you navigate the forum more easily, with multiple helpful topics.
You can focus your search in WordPress support forums by using tags, narrowing down to keywords such as WooCommerce or RSS. You will be able to find helpful people who are online 24/7, such as developers and volunteer admins, who will be able to help you with any issue you may have.
The Stack Exchange
For WordPress developers, the WordPress Development Stack Exchange (Q&A website) is a valuable resource that should be bookmarked. It provides daily support for people with WordPress-related questions. The Stack Exchange Network also expands to topics other than WordPress development. This site has over 70,000 users available to offer their support.
How to ask for WordPress help & support properly
There are certain rules and guidelines for requesting help. One of the benefits is that you can receive a quicker solution to your problems and the questions you pose.
In order to get the most support, you should provide people with as much information as possible. For example, if you write “There’s something wrong on my dashboard” without providing any other information then it won’t be clear what the problem is.
You might not get any replies because you’re not giving enough detail on your issue. Could you provide more in-depth information? For: “I am not able to access my dashboard, each time when I try I received the error ‘Error message that you get can anyone please help me out?”
If you’re not sure what’s causing the problem, providing more information can help. Online support users can see the messages you receive and inspect your website if they need to.
- What is the etiquette for asking for WordPress support?
By being respectful and grateful, you will get a faster response to your query. WordPress is as free of charge when it is released to the public. The people who are trying to help you out are doing so without expecting any compensation. Saying “thank you” is never a bad thing, even if it doesn’t help your situation. Say thanks anyway.
- The People sleep, Internet doesn’t
At least 24 hours is needed before responses start coming in. Reposts and bumping your own posts can be met with consequences. When posting in your thread, provide important, relevant information to those who are looking for assistance. Don’t post just because you want to be at the top of the list.
- More views, more replies
Include a URL to your website when asking for someone’s assistance, and they can quickly inspect the source code of your site. They can also view any error messages or other problematic areas. The more eyes on the issue, the more replies you will receive. If not a viable solution, it just takes up another person’s free time with your issue and they can recommend someone else to help.
- Always add error SNAPSHOT
To increase your chances of fixing WordPress issues, take a screenshot and upload it to a free image hosting service such as Imgur. Include uploaded images in your support thread when asking for help. Screenshots are a great way to prove that you experienced an error or bug and get it fixed sooner.
Conclusion There’s never a shortage of people willing to help you if you need it. There are thousands of developers, volunteers, and administrators available 24/7 who are eager to answer any questions that arise with WordPress Support. Send a polite, precise request and you’ll more than likely get a quick and personal reply at no charge. If you would like to save your time and effort, you can sign up for our monthly WordPress Maintenance plans on WP Small fix.